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The Good Lady knows all about commercial kitchens in Australia.We're a family business that spans generations with in this industry and we're committed to sourcing the best quality catering equipment from top manufacturers worldwide.

Our journey began when we noticed a consistent drop in the quality and functionality of commercial kitchen machines over an extended period. We witnessed poorly constructed products that lacked proper technical design, innovation, and consideration for the needs of their users.

We do things differently by involving a team of industry experts who check every aspect of a product's design to make sure it's technically solid, down to every bolt.This approach helps us stay true to our mission, and it shows in the warranties and quality guarantees we offer and the brands we distribute.

After passing technical testing, products undergo field testing in various environments for extended periods to achieve different out comes. We gather feedback from users and operators, combining technical and operational suggestions, which are then integrated into our product development process.

Although technical and user testing is crucial, the international community's reception is a significant measure of a brand's success. A brand's ability to thrive in global markets, especially among key establishments, reflects its integrity, mission, and dedication to producing high-quality products with excellent design.The brands we exclusively distribute have a global community and are renowned for their excellence. We don't just offer the top brands; we also deliver the best value to you. That’s our Guarantee!

The Good Lady is the ideal choice for those in the hospitality sector who want to understand what quality, design, and reasonable pricing mean before they invest in kitchen equipment for their venues and food and beverage establishments.

The Good Lady provides a dedicated, state-of-the-art testing kitchen facility where you can find our full range of products on display and ready for use.You can book a demonstration with our chef and partners, who will guide you through a product demo tailored to your menu, desired outcome, or concept, ensuring a successful outcome.

Our products are distributed nationally through a network of established distributors, who serve as crucial pillars in the hospitality supplies industry in Australia and NewZealand. For information on your nearest distributor, please contact our office for further details.

Our specialists and dealers have exclusive access to our leading global brands, and they're dedicated to assisting you in navigating the complexities of food service. Together, we'll craft a system that seamlessly integrates the right cooking methods with state-of-the-art technology to perfectly fulfill your unique needs.

Service is a priority for us and it should be for you. We maintain a nationwide network of service contractors in Australia and New Zealand, along with our in-house team of technicians and product experts. We ensure that all major original equipment manufacturer(OEM) parts are readily available in stock at all times.

Our team of industry-focused professionals is committed to providing you with the most up-to-date advice and training. We have a deep understanding of the wider operating environment and the challenges that our customers encounter. This is why leading players in quick-service restaurants(QSR), hospitality, catering, and health care industries trust The Good lady to improve their kitchen operations.

With exclusive access to the finest brands globally, our specialists and dealers will guide you through the complex aspects of food service. Together, we'll create a system that combines the appropriate cooking techniques with technology to meet your specific needs perfectly.

Our exclusive partnerships with premier manufacturers guarantee that your food service business can access the highest quality commercial catering equipment, all at the best value.

you can view our quality policy here OR view our company Brand purpose here

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