Service Request Form

The peace of mind that you are covered for 4 years parts and 2 years labour. Aren’t you glad you purchased a The Good Lady product?

Fill in all the details below so we can get on top of whatever is bothering you.

Firstly, have you registered your product. If your product is not registered, then you will need to do so fill out the Warranty Registration Form, if your not sure give us a call on 1800 183 818, we can help you through it.

Some quick tips before filling in the details below:

• Make sure You have read the operation manual on how to properly install, maintain and use this appliance correctly including troubleshooting.
• Make sure that your appliance has been serviced by a licensed technician at a minimum of every 6 months. The The Good Lady company reserves the right to ask for proof of service records prior to attending the site for warranty claims.
• Make sure you unit has been adequately cleaned and maintained as failure do so may affect your warranty claim.

Remember, warranty covers faulty parts and the labour associated with the replacement of faulty parts only. Anything that falls outside of this is considered non-warranty and will be chargeable.

Please fill in the below form to make a service request on your equipment.

Please note that fields marked with * are required.

• *Business Name
• *Name
• *Email
• Phone Number
• Product Location Street Address
• City

  State

  --None-- ACT NSW NT QLD SA TAS VIC WA

  Postcode

• Serial Number
• Purchase Date
• Company/Distributor Purchased From
• *Describe the problem in detail
• 
  

• By accepting to proceed you are agreeing to our terms and conditions in full and accept full responsibility for service calls made that fall outside these terms.
  Our service team will be in contact with you shortly to confirm details of warranty, fault and to confirm your credit card pre-authority before booking a technician out. We will be in contact soon!
• Submit